Terms of Use
About the service
Export Deal Dossier (the "Service") at https://export.bytesandacres.com is provided by Bytes & Acres Ltd, a company registered in Rwanda (company code 156896306), registered office Gift House, No 7, KG 647 St, Kacyiru, Gasabo, Kigali, Rwanda. It helps export businesses record deals, track compliance documents, calculate costs and returns, and produce summaries, PDFs and proforma invoices.
By creating an account or using the Service you accept these Terms on behalf of yourself and the organization you register or join. If you do not agree, do not use the Service.
Accounts
- You must give accurate registration details and keep your password confidential.
- The person who registers an organization becomes its administrator and is responsible for who they add to it and what role they give them.
- You are responsible for activity under your account. Tell us at once at hello@bytesandacres.com if you think it has been misused.
- The Service is for businesses. You must be at least 18 and authorised to act for your organization.
Your data
Your organization owns the deal, buyer, supplier and financial information it enters ("Customer Data"). You give us permission to store and process it only to run, secure and support the Service for you. We do not sell Customer Data or use it to market to your buyers or suppliers.
When Customer Data includes personal data about other people (for example buyer or supplier contacts), your organization is responsible for having a lawful basis to record it and for telling those people where required. We process it on your behalf, as described in our Privacy Policy.
Documents you generate
Summaries, PDFs and proforma invoices are produced from the information you enter. You are responsible for checking them before sending, in particular prices, quantities, Incoterms and bank details. The Service does not verify bank details, buyers or documents, and does not give legal, tax, customs or financial advice.
Acceptable use
- Use the Service only for lawful trade and in line with export, sanctions and anti-money-laundering rules that apply to you.
- Do not upload malware, try to access other organizations' data, probe or overload the Service, or get around its security.
- Do not use the Service to produce false or misleading trade documents.
Fees
The Service is currently provided free of charge. If we introduce fees we will tell account administrators at least 30 days in advance, and you can stop using the Service before they apply.
Availability and changes
We aim to keep the Service available and your data safe, but we do not guarantee uninterrupted or error-free operation. We may change, add or remove features. We will give reasonable notice of changes that significantly reduce what you can do.
Suspension and closing your account
We may suspend an organization that breaches these Terms or puts the Service or other users at risk, and will tell you why where we lawfully can. You can delete your account at any time in Organization settings. When the last member of an organization deletes their account, the organization and all its deals are deleted. Copies in our backups are overwritten within 14 days.
Liability
To the extent Rwandan law allows, we are not liable for indirect or consequential loss, lost profits, or losses caused by inaccurate information entered by users, including incorrect bank details on generated documents. Nothing in these Terms limits liability that cannot be limited by law.
Changes to these Terms
We will show the version and date at the top of this page. If we make a material change, we will ask you to accept the new version the next time you sign in.
Governing law
These Terms are governed by the laws of the Republic of Rwanda. The competent courts of Rwanda have jurisdiction over any dispute about them.
Contact
hello@bytesandacres.com · Gift House, No 7, KG 647 St, Kacyiru, Gasabo, Kigali, Rwanda